Regulus Meteorite Jewelry believes that protecting user privacy is extremely important. Before ordering any merchandise offered by the Regulus Meteorite Jewelry official online store ("Commodities"), you must undertake and agree to abide by the following terms of sale, Regulus Meteorite Jewelry' Privacy Policy and other policies and terms. Please review Regulus Meteorite Jewelry' Privacy Policy for details of Regulus Meteorite Jewelry' collection, storage, use and disclosure of any personal information you provide. The products you order through the official online store of Regulus Meteorite Jewelry will be sold by Beijing Regulus Jewelry Company Limited ("Regulus Meteorite Jewelry Beijing") under its name.
The products you order from Regulus Meteorite Jewelry Beijing through the official online store of Regulus Meteorite Jewelry will be governed by the following terms of sale. Please read the terms and conditions in the following terms and conditions of sale carefully before ordering any products from the official online store of Regulus Meteorite Jewelry Beijing. You should understand that by ordering any merchandise you agree to be bound by these terms and conditions.
After the product is sold, the after-sales service terms take effect from the date of purchase. Please keep your purchase invoice or other original proof of purchase as an important basis for after-sales service.
Terms of Sale
1. About these terms of sale
These terms of sale apply to all products ordered on the official online store of Regulus Meteorite Jewelry Beijing ("Products").
Regulus Meteorite Jewelry Beijing will contact you by email or text message about the products you ordered in the official online store of Regulus Meteorite Jewelry Beijing. You agree that all agreements, notices, disclosures and other communications provided in electronic form will comply with any legal requirement that communications be in writing.
Before ordering an item, you must read and agree to be bound by these Terms of Sale.
We draw your attention to clause 14 (Legal Liability) of these Terms of Sale.
If you do not accept the terms of sale, you will not be able to order any products listed on the official online store of Regulus Meteorite Jewelry Beijing.
2. Your account
If you use the services of the Regulus Meteorite Jewelry Beijing website, you need to register an account. When registering for an account and using the Services, you agree to provide true, accurate and complete information about yourself.
If you have established an account (personal user identification or user name) on the official online store ofRegulus Meteorite Jewelry Beijing, you are responsible for ensuring the security and confidentiality of your user name and password to prevent others from obtaining your information and using your account. You agree to be responsible for all activity within your account and for each order placed; except in the event of activity or ordering under your account by an unauthorized third party through no negligence or negligence on your part.
3. Order
To order an item, you must:
• Read and accept these terms of sale
• Provide your real name, address, phone number, email address, payment details and other required information
• Provide a delivery address (Note: Regulus Meteorite Jewelry Beijing cannot provide delivery services to certain addresses, including but not limited to: certain hotels, dormitories or prisons); and
• Legally valid and able to enter into and perform legally binding contracts; and is the owner or authorized cardholder of a valid credit card (eg when purchasing a product and paying by credit card)
You can place your order by clicking the "Add to Cart" button and proceed to the checkout page.
You will have the opportunity to review your order, read and accept the Terms of Sale and Privacy Policy, check the total amount of your order and the information you have provided, and correct any typographical errors before confirming your order.
The official online store ofRegulus Meteorite Jewelry Beijing can currently ship to addresses in mainland China and beyond, but does not support Taiwan.
4. Order processing and contract formation
Once you submit and confirm your order in the official online store of Regulus Meteorite Jewelry Beijing; Regulus Meteorite Jewelry Beijing will send an email to the email address you provided to confirm receipt of the order, and will list the order product details "Order Confirmation Email".
Regulus Meteorite Jewelry Beijing reserves the right to refuse any order, including but not limited to unusual or false orders that we suspect.
After receiving your order, Regulus Meteorite Jewelry Beijing will check whether the item is in stock. When you receive an email confirming that all or part of the goods are in stock and "delivery confirmation email" in the delivery, it means that the contract for the sale of goods between you andRegulus Meteorite Jewelry Beijing has been formed. When the shipping confirmation email is sent, have you actually received the email and the order has been accepted.
Merchandise sales contracts are limited to those items confirmed for delivery in the shipping confirmation email.Regulus Meteorite Jewelry Beijing is not obligated to provide other items in the order unless Regulus Meteorite Jewelry Beijing sends another confirmation email to confirm that those items are in delivery.
You can cancel your order by contacting Regulus Meteorite Jewelry Beijing Customer Service Center before receiving the shipping confirmation email. To cancel your order after receiving the shipping confirmation email, please see the "Returns and Refunds" section below.
5. Price, Shipping, Handling and Fees
If you want to order the product, the price of the product is based on the time you place the order, and the price will be listed in the order confirmation email and shipping confirmation email. If there is an error in the price of the product (whether in the official online store of Regulus Meteorite Jewelry Beijing, in the order confirmation email or otherwise), you accept that Regulus Meteorite Jewelry Beijing reserves the right to correct the error, sell at the correct price or cancel the order. If the corrected price of the product is higher than the price listed in your order confirmation email, Regulus Meteorite Jewelry Beijing will notify you of the corrected price of the product before processing your order. In the event of this error, you may cancel your order and accept this as your sole remedy.
You hereby confirm that, even if Regulus Meteorite Jewelry Beijing has sent out a shipping confirmation email, if there is an obvious error in the price of the product and you can reasonably identify that the price is incorrect, Regulus Meteorite Jewelry Beijing will not have to sell the product at the wrong (lower) price commodity.
Shipping costs will be listed separately in the order confirmation email, or on the summary page before order confirmation. Commodity prices, shipping costs and handling charges may change at any time, but the changes will not affect the order that has been sent by the shipping confirmation email, unless the above-mentioned commodity prices are obviously wrong.
6. Payment
During checkout, you can choose to pay for your order online with Alipay, WeChat or UnionPay.
Alipay, WeChat or UnionPay Online refuses to authorize payment to Regulus Meteorite Jewelry Beijing, andRegulus Meteorite Jewelry Beijing reserves the right to cancel the order.
When Regulus Meteorite Jewelry Beijing sends you a shipping confirmation email, Regulus Meteorite Jewelry Beijing will collect the total amount payable for your purchases from your Alipay or WeChat account.
7. Delivery
Regulus Meteorite Jewelry Beijing has chosen SF Express to operate the commodity distribution service. Please see our Shipping Policy for details on our delivery coverage, shipping times, packaging instructions, tracking orders and shipping costs.
If Regulus Meteorite Jewelry Beijing cannot deliver within the delivery time specified in the shipping confirmation email,Regulus Meteorite Jewelry Beijing will contact you immediately: if you choose to cancel your order, Regulus Meteorite Jewelry Beijing will provide a full refund. You agree and accept this refund as full and proper compensation; you also waive any right to claim any other compensation.
If you unreasonably delay delivery or delay receiving delivery after Regulus Meteorite Jewelry Beijing notifies you of the delivery failure, or if the delivery address you provide is wrong and the delivery fails, you must promptly contact the delivery company to pick up the package, otherwise the delivery will be rejected. He was sent back to Regulus Meteorite Jewelry Beijing within 3 days after the second delivery failed. Regulus Meteorite Jewelry Beijing reserves the right to claim compensation from you for the loss caused by your negligence or refusal to pick up the documents and to charge reasonable custody and storage fees.
8. Events outside the control of Regulus Meteorite Jewelry Beijing
If Regulus Meteorite Jewelry Beijing delays or fails to complete the sales contract due to any act, event, omission beyond the control of Regulus Meteorite Jewelry Beijing: accidental omission or circumstance (including but limited to the following), Pan Regulus Meteorite Jewelry Beijing will not be responsible for:
• commotion, riot, aggression, terrorist attack or threat of terrorist attack, war (whether declared or not), threat of war or preparation for war;
• strike or lockout (or other industrial action);
• The whole country, Beijing or the place of shipment enters a state of emergency;
• failure of transportation facilities, electrical system or utility problems, earthquake, fire, explosion, storm, flooding, subsidence, epidemic, or other natural disaster;
• impossible to use rail, boat, aircraft, motor transport or other private or public transport; or
• Government Acts, Decrees, Laws, Regulations or Restrictions.
During the above-mentioned circumstances, Regulus Meteorite Jewelry Beijing was deemed to have suspended the performance of the relevant sales contract.
9. Commodity supply
Regulus Meteorite Jewelry Beijing will try its best to ensure the supply of goods on the official online store of Regulus Meteorite Jewelry Beijing. However, the products on the official online store of Regulus Meteorite Jewelry Beijing are sold on a "first-in, first-out" basis, while stocks last.
10. Product description and information
When placing an order, please ensure that the item you are ordering and the item's intended use match. Please use the information listed on the official online store of Regulus Meteorite Jewelry Beijing as the final reference when checking whether the product is suitable for the intended use. If the content of Regulus Meteorite Jewelry Beijing official online mall is different from other websites (or other information sources), the product information described on Regulus Meteorite Jewelry Beijing official online mall when ordering goods shall prevail.
If the item you ordered is inconsistent with what you received, or your item was not delivered in full or was damaged during delivery, please contact Regulus Meteorite Jewelry Beijing Customer Service Center for assistance immediately.
11. Ownership of goods
Regulus Meteorite Jewelry Beijing retains the legal ownership of the relevant goods until you have paid the full amount of the ordered goods. The associated risk will be deemed to have been transferred to you at the same time as the relevant product is delivered. Title to the merchandise will pass to you upon full payment for the merchandise ordered.
12. Returns and refunds
If you are not satisfied with the products purchased in the official online store of Regulus Meteorite Jewelry Beijing, we can provide a one-time return refund (excluding shipping costs) or change the size according to the following details.
Return The Goods:
After the product is sold, within 7 days from the date of purchase, you can enjoy one no-reason return with the original sales certificate, subject to the following rules:
• Returned goods are unused, keep the original packaging and will not affect secondary sales;
• In view of the nature of the product and the consideration of safety and hygiene, 14K gold, diamond and earring products do not support 7-day return without reason. • If the order has quality problems, please contact the online customer service as soon as possible, and provide photos of the quality problems. After confirmation by customer service, the goods will be sent back to our return warehouse. For returns due to product quality problems, the shipping fee shall be borne by us.
• Please be sure to return the products according to the above procedures, and do not return the products purchased in the official online store of Regulus Meteorite Jewelry Beijing to any offline store of Regulus Meteorite Jewelry Beijing.
Exchange:
After the product is sold, the product can be exchanged once with the original sales voucher within 7 days from the date of purchase, subject to the following rules:
• If the exchanged product is not used, keep the original packaging and will not affect the secondary sale;
• In view of the nature of the commodity and the consideration of safety and hygiene, 14K gold, diamond and earring products are not supported for exchange;
• The price of the exchanged item must be equal to the price of the original item;
• For products that enjoy customized services (including but not limited to lettering) or participate in other market activities, the return and exchange regulations shall be subject to the corresponding service regulations.
If the returned product fails to meet the above conditions, we will not be able to arrange a return or exchange for you, please understand!
After the goods are shipped, it is recommended to contact the customer service immediately to inform the courier number of the return and exchange, so that we can follow up and track the progress of the return and exchange.
If the product has quality problems, please contact Regulus Meteorite Jewelry Beijing online customer service as soon as possible, and provide photos of the quality problems, and then send the goods back to our return warehouse after confirmation by customer service. For detailed return conditions and procedures, please refer to our "Return Policy". If you do not return the merchandise, Regulus Meteorite Jewelry Beijing reserves the right to refuse the refund.
Please be sure to return and exchange products according to the relevant procedures, and do not return the products purchased in the official online store of Regulus Meteorite Jewelry Beijing to any offline store of Regulus Meteorite Jewelry Beijing.
13. Warranty and cleaning and maintenance
Warranty:
1. After the product is sold, you can enjoy the warranty service with the original sales certificate within 1 year from the date of purchase;
2. The warranty period for commodities with special materials, including but not limited to meteorite charms, gemstone charms, stainless steel products and fabric ropes, is 30 days from the date of purchase, unless otherwise stipulated by law.
3. The warranty period of the product after free warranty or replacement is recalculated.
4. In the following cases, Regulus Meteorite Jewelry Beijing will not be able to provide free warranty services for your products within the warranty period:
• Failure to follow the instructions on jewelry maintenance on the website page, resulting in damage or failure due to improper use, neglect of care, etc.;
• The main components of Regulus Meteorite Jewelry Beijing products are 925 silver and 24K gold plating. The oxidation phenomenon of 925 silver plating exposed to the air is a normal phenomenon. If you register as a member of Regulus Meteorite Jewelry Beijing, we will provide you with exclusive cleaning and maintenance services;
• It is normal for the gloss of the coated product surface to decrease slightly over time, and for the coating to wear and fade
Cleaning and maintenance:
• After the product is sold, you can enjoy free cleaning and maintenance services at any Regulus Meteorite Jewelry Beijing direct-operated physical store in mainland China (excluding pop-up stores) after registering as a member of Regulus Meteorite Jewelry Beijing, effective from December 1, 2021 ( The transition period is 6 months). Damaged goods are not included in the scope of cleaning and maintenance services;
• Cleaning and maintenance does not equal refurbishment and will not remove scratches and signs of daily wear and tear.
• Regulus Meteorite Jewelry products purchased from overseas are not supported by Regulus Meteorite Jewelry Beijing after-sales service.
• Service hours: Monday ~ Sunday excluding statutory holidays of the People's Republic of China.
14. Liability
These terms of sale stipulate all obligations and responsibilities of Regulus Meteorite Jewelry Beijing for the sale of goods through the official online store of Regulus Meteorite Jewelry Beijing. To the extent permitted by applicable law, Regulus Meteorite Jewelry Beijing is not bound by any warranty, condition or other terms other than those specified in these Terms of Sale.
For any consequential loss arising from major loss or damage and loss (including but not limited to loss of estimated savings) that neither Regulus Meteorite Jewelry Beijing, Regulus Meteorite Jewelry Beijing nor you could reasonably foresee, Regulus Meteorite Jewelry Beijing Company shall not be required to assume any responsibility.
To the extent permitted by applicable laws, the entire legal liability of Regulus Meteorite Jewelry Beijing and Regulus Meteorite Jewelry Beijing is limited to the amount actually paid by the buyer for the purchase of related products in the official online store of Regulus Meteorite Jewelry Beijing. This article does not include or limit the legal liability of Regulus Meteorite Jewelry Beijing Company in the following situations:
• Death or personal injury caused by the negligence of Regulus Meteorite Jewelry Beijing;
• Make fraudulent or false statements;
• An illegal act constituted by Regulus Meteorite Jewelry Beijing Company's exclusion or attempt to exclude any legal responsibility for any matter.
In any event, these terms of sale will not affect your statutory rights as a consumer under the laws and regulations of the People's Republic of China (including but not limited to the Consumer Protection Law).
15. P&I
You agree to fully indemnify and hold us harmless from all liabilities, claims, expenses, damages (including legal fees) arising out of your breach of any of the terms expressly referred to therein or any law. This includes any other person misusing your account to use the Pandora website or other misuse of your account through your negligence.
16. Severability
If any provision of these Terms of Sale is deemed unlawful, invalid or unenforceable for any reason, that provision will be deemed severed and will continue to be enforced to the fullest extent permitted by applicable law. This divided provision shall not affect the validity and enforceability of any other provision.
17. Contact information
The Regulus Meteorite Jewelry Beijing Customer Service Center will assist you with any questions and complaints related to your order in the official online store of the Regulus Meteorite Jewelry Beijing. You can contact us via email address customer_service@regulusjewelry.com, our service hours are Monday to Sunday 09:00 -22:00, (*except statutory holidays).
18. Transfer of rights and obligations
You, Regulus Meteorite Jewelry Beijing and anyone to whom Regulus Meteorite Jewelry Beijing may transfer rights are bound by these Terms of Sale.
Except with our written consent, you may not transfer, assign, charge, or otherwise dispose of your contract with Regulus Meteorite Jewelry Beijing or any rights or obligations arising from such contract.
Regulus Meteorite Jewelry Beijing may transfer, assign, charge, subcontract or otherwise dispose of the contract between Regulus Meteorite Jewelry Beijing and you or any rights or obligations arising from such contract at any time during the contract period.
19. Waiver of Rights
If at any time Regulus Meteorite Jewelry Beijing fails to insist that you strictly perform any of your obligations under these Terms of Sale, or Regulus Meteorite Jewelry Beijing fails to exercise any of its rights or remedies under these Terms of Sale, this shall not constitute a waiver Neither of these rights or remedies exempts you from these obligations.
20. Complete Agreement
These Terms of Sale and any documents expressly referred to therein constitute the entire agreement between you and Regulus Meteorite Jewelry Beijing and supersede any prior agreement, understanding or agreement (whether oral or written) between the parties.
Except as expressly provided in these terms of sale, you confirm that when you enter into a contract with Regulus Meteorite Jewelry Beijing, you have not relied on any representations, warranties or commitments of Regulus Meteorite Jewelry Beijing or a third party or relied on the negotiation between you and Regulus Meteorite Jewelry Beijing. any representations, warranties or promises implied by any oral or written representation.
21. Governing Law and Jurisdiction
These Terms of Sale together with all our policies are governed by and construed in accordance with the laws of the People's Republic of China. The courts of competent jurisdiction in the People's Republic of China shall have exclusive jurisdiction in the event of any disputes or claims related to these Terms of Sale.
Last revision date is December 1, 2022